Right of withdrawal
Instructions on withdrawal
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire,
or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you ust inform us
Markus Hanke, Humboldtstr. 1, 76131 Karlsruhe, Germany
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail).
You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right
of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery
(with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive
type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which
we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means
of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not
incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or
you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days
from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back
the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary
to establish the nature, characteristics and functioning of the goods.