Payment and shipping information
Conditions of payment
There are several payment options:
- Prepayment via bank transfer
- Payment with PayPal
- cash payment (pickup only)
After an order has been placed, payment has to be made within 14 days.
We ship within Germany and to the folowing countries: Belgium, the Netherlands (except non-European areas), Denmark (except Faroe Islands, Greenland), Austria, Estonia, Poland, Finland (except the Aegean islands), Portugal, France (except overseas departments and departments), Romania, Greece (except mountain Athos), Sweden, United Kingdom (except Channel Islands), Slovakia, Ireland, Slovenia, Italy (except Livigno and Campione d'Italia), Spain (except Canary Islands, Ceuta and Melilla), Latvia, Czech Republic, Lithuania, Hungary, Luxembourg, Cyprus (except northern part), Malta and Switzerland.
No shipments are made to the following foreign islands: Madagascar, Canary Islands, Ceuta, Melilla, Livigno and Campione d'Italia, Channel Islands, Faroe Islands, Greenland.
We use DHL and Deutsche Post.
For smaller shipmentsunder € 30 value of goods, we reserve the right to send them by letter or consignment.
These shipments have the advantage that they are usually delivered directly to your mailbox. Please note that you can not track these online.
Time of delivery
As far as not specified differently, the order is shipped in 3 - 5 days within Germany and 5 - 7 days abroad after payment has been received.
If you have ordered articles with different delivery times, we will ship the goods in a common shipment, unless we have made any deviating agreements with you. The delivery time is determined in this case after the article with the longest delivery time you have ordered.
For pickup we inform you by e-mail about the provision of the goods and the pick-up. In this case, no shipping costs will be charged.
If you have questions you will find our contact details in the imprint.